As we head into the summer months, there will be adjusted operating hours for several PSD administrative facilities. These changes will be in effect from Monday, June 2 through Friday, August 1, 2025 and are designed to support efficient operations while providing flexibility where possible.
During this period, the following schedules will apply:
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JSSC Administration Building and Records Building
Open to the public Monday–Thursday, 7:30 a.m. – 4:30 p.m.
Closed to the public on Fridays. -
Support Center
Phone and in-person support available Monday–Thursday, 7:30 a.m. – 4:00 p.m. -
Applications Support Team
Phone coverage available Monday–Thursday, 7:00 a.m. – 3:30 p.m. -
Information Technology Center (ITC)
Building open with front desk coverage Monday–Friday, 7:30 a.m. – 4:30 p.m. -
Customer Service Center (CSC)
Phone coverage Monday–Friday, 7:00 a.m. – 3:30 p.m.
24/7 on-call service will remain available. -
Technology Ticketing System
Support tickets can be submitted at any time and will be routed to the appropriate team for follow-up.
The Operations Center will continue to operate Monday–Friday from 7:00 a.m. to 3:30 p.m. and remain open to the public.